At Strength Space, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our gym or use our services.

1. Information We Collect

We collect various types of personal information to provide our services and improve your experience at the gym. This may include:

•    Personal Identification Information: Name, email address, phone number, date of birth, emergency contact details.
•    Membership Information: Membership type, payment details, membership start/end dates.
•    Health Information: Medical conditions or fitness goals, if shared with us for health and safety purposes or personal training services.
•    Usage Data: Information on your use of gym facilities, equipment usage, and participation in classes or events.
•    Payment Information: Credit card details or other payment methods for billing purposes.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

•    To process memberships, payments, and bookings.
•    To ensure the safety and security of all gym members and staff.
•    To communicate with you about your membership, upcoming events, promotions, and other services we offer.
•    To improve our services and facilities based on your feedback and preferences.
•    To comply with legal or regulatory requirements.

3. How We Protect Your Information

We take your privacy seriously and employ various security measures to protect your personal information. These include:

•    Secure storage of data through encryption and other protection mechanisms.
•    Limiting access to personal information to authorised personnel only.
•    Regular monitoring and updates to our security practices to prevent unauthorised access.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

•    Service Providers: We may share your information with trusted third-party service providers who assist us with payment processing, marketing, or other business functions.
•    Legal Compliance: We may share your information if required by law or to protect the safety and rights of individuals.
•    Business Transfers: In the event of a merger, acquisition, or sale of the gym, your information may be transferred to the new owner, but we will notify you of any such change.

5. Your Rights

You have the right to:

•    Access the personal information we hold about you.
•    Request corrections to any inaccurate or incomplete information.
•    Request that we delete your personal information, subject to certain conditions.
•    Withdraw consent for marketing communications at any time.

To exercise your rights, please contact us at strengthspace@hotmail.com

6. Retention of Your Information

We will retain your personal information for as long as needed to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience when using our website or app. These technologies help us understand how you interact with our website and tailor our services to your preferences.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will be effective immediately upon posting. Please review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Strength Space
19 Melton Road, Oakham, Rutland, LE15 6AX
07808 154909 / strengthspace@hotmail.com